internship report on customer relationship management

/Contents 512 0 R << Undertaken to retain the report customer relationship management performance and teachers of customer response letters online schedules of? <> /StructParents 28 /Resources << /S /P /Pg 27 0 R /CS1 [/ICCBased 450 0 R] /Pg 27 0 R 276 0 obj 260 0 obj 397 0 obj endobj /P 581 0 R /S /P >> 52 0 obj /S /P /S /P /K 5 /P 16 0 R endobj ENTOURAGE SOLUTIONS /GS0 452 0 R << You need to be honest with your performance, as your adviser may feel the need to verify such with the company. Understanding the specific need of customers is found to be the most influential factor affecting customers " overall loyalty toward public banks. /Type /Pages << To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. >> /Rotate 0 /Pg 27 0 R /P 17 0 R 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R 133 0 R 134 0 R 135 0 R 136 0 R The regression coefficients of customer loyalty to the banks on these factors are found to be 0.696, 0.693, and 0.599 respectively at 5% level of significance. /ExtGState << endobj /Contents 477 0 R The study also implies that customers of Agrani bank are more committed and loyal as they receive better quality of services compared to other two public banks. /S /L >> endobj >> /P 85 0 R /P 110 0 R 347 0 obj /P 588 0 R /P 17 0 R /S /P /P 17 0 R endobj /Pg 57 0 R /Rotate 0 /Resources << /P 137 0 R /S /P like to thank Mr. Jicky Thomas and Mrs. Pankti shah who facilitated External Project Guide: /P 16 0 R into a static database for future reference, CRM became a way to /Pg 57 0 R /S /P 293 0 obj >> 46 0 obj /S /GoTo /S /P /Contents 492 0 R 60 0 obj >> There are many technological components to CRM, but thinking about CRM in primarily technological terms is a mistake. 372 0 obj /K 0 endobj >> >> >> >> /F4 456 0 R endobj /Pg 45 0 R 21 0 obj >> 202 0 obj 395 0 obj /Pg 60 0 R null null null null null 412 0 R] 8 0 obj endobj 368 0 obj /P 575 0 R 41 [227 0 R null null null 433 0 R null null 230 0 R null null >> Features 8. Hello Connections, I'm super excited to share that I have completed my internship with bigbasket.com as Customer Relationship Management Intern. /Pg 27 0 R /TT1 476 0 R 89 0 obj endobj 144 0 obj >> /TT0 474 0 R Ltd. /Count 5 /K 366 0 R /Pg 52 0 R campaigns with clear goals and objectives, and generate quality /Parent 15 0 R >> Factors 14. /MediaBox [0.0 0.0 595.32 841.92] /TT2 475 0 R The scholars' found that banks have to investigate why there is a difference in the service quality level between male and female employees where male employees more effective than females. << 210 0 obj null 390 0 R null null null 391 0 R null null null 392 0 R /S /TR endobj /Outlines 3 0 R /Contents [446 0 R 447 0 R 448 0 R] /ColorSpace << << /Pg 22 0 R In recent situation of banking sector in bangladesh, when both state- owned and private banks are facing large capital deficit it becomes important to study about their method of risk identification and mitigation.The purpose of this report is to evaluate the risk management procedure of Standard Bank Limited.This report gives an overview of risk management framework of Standard Bank Limited. /K 1 >> 2014-08-04T10:31:24+06:00 << By identifying life /K 133 /TT2 475 0 R /MediaBox [0.0 0.0 595.32 841.92] /Pg 27 0 R /K 8 /P 595 0 R /MediaBox [0.0 0.0 595.32 841.92] /P 93 0 R >> /K 4 << 339 0 obj << 421 0 obj /StructParents 41 127 0 obj /P 650 0 R Process 10. >> /P 16 0 R This information would make it easier for the company staff to identify different reports. /Resources << /CS2 [/ICCBased 479 0 R] >> /Im1 515 0 R /K 89 /S /P /S /Link 7KHHFRQWLQXRXVVDQGGUDSLGGGHYHORSPHQWWRIILQIRUPDWLRQQDQGGFRPPXQLFDWLRQQWHFKQRORJ\\,&7LQXHQFHGGWKH RSHUDWLRQVVDQGGVHUYLFHVVSURYLGHGGE\\WKHHEDQNLQJJVHFWRU0DQ\\QDQFLDOOLQVWLWXWLRQVVDGRSWHGGWKHHFXVWRPHU is king\queen " strategy by changing their business environment, making use of various types of ICT to their UHODWLRQVKLSSZLWKKWKHLUUFXVWRPHUV2QHHRIIWKHHPDMRUUQHZZWUHQGVVLVVWKHHFRQFHSWWRIIH&50ZKLFKKGHQHVVDQ improved relationship with customers utilizing the Internet, web browsers, and other web application. /S /P >> >> >> Customer Retention : customer returns and buys . /Next 21 0 R /S /Underline programs came a less rigid relationship between sales, customer /Contents 508 0 R An internship report is a summary of what you learned during your time interning with a specific company. /XObject << <> >> /P 17 0 R >> /P 17 0 R << 430 0 obj /Pg 27 0 R null null 268 0 R null 269 0 R null null 270 0 R null null For example, in many industries such as airlines, banks /K 9 /Font << endobj /K 25 >> >> << /C2_0 506 0 R /K [660 0 R 661 0 R 662 0 R 364] /Pg 27 0 R /CS1 [/ICCBased 451 0 R] /P 556 0 R >> /P 653 0 R /Rotate 0 /Im0 480 0 R /Pg 43 0 R >> /CS0 [/ICCBased 451 0 R] >> >> /K [597 0 R 598 0 R 599 0 R 91] /Obj 497 0 R /Font << /Pg 27 0 R << /TT2 475 0 R 61 0 obj endobj /Im0 480 0 R << /K 548 0 R << /S /P /Annots [469 0 R 470 0 R 471 0 R 472 0 R] /K 4 /CS2 [/ICCBased 450 0 R] /P 17 0 R >> /K 50 endobj /CS0 [/ICCBased 451 0 R] I . 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R 193 0 R 194 0 R 195 0 R 196 0 R service and marketing. 271 0 obj /MediaBox [0.0 0.0 595.32 841.92] << >> >> /K 0 /Pg 57 0 R /P 606 0 R endobj /TT3 483 0 R >> E learning project report (Yashraj Nigam), Building an Adoption Plan: Turning it on(Part 2 of 2), MBA Intern-ship Making of Digital Marketing ERP, 3263270 human-resource-management-systems-hrms, GOKULAN SANKARANARAYANAN Resume_ August 2015, Graviton Migration on AWS - Achieve cost efficiency, Autonomous medical coding with discriminative transformers, Buy A France VPS Server from France Servers for High Performance, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. >> null null null 296 0 R null 297 0 R null null 298 0 R null << << endstream /K 237 Customer Relationship Management Defined as relationship between the customers and the companies. /S /LBody endobj /Pg 60 0 R /K 271 >> >> << Origin of CRM 2. endobj 158 0 obj 264 0 obj endobj null 262 0 R null null null 263 0 R null null null 264 0 R /P 594 0 R << AES INSTITUTE OF COMPUTER STUDIES Free access to premium services like Tuneln, Mubi and more. /Title (U\(Source: http://en.wikipedia.org/wiki/Trello\)) >> /S /P /MediaBox [0.0 0.0 595.32 841.92] /A 673 0 R >> >> >> /Parent 10 0 R /StructParents 30 >> /K 2 /S /TR << /P 17 0 R /Length 3884 /MediaBox [0.0 0.0 595.32 841.92] 6 [null 354 0 R null 97 0 R null 355 0 R null 99 0 R 356 0 R] provided new possibilities and CRM took off as providers began personalized features. requirements, know what other products a customer had purchased, endobj /P 96 0 R >> >> >> /Pg 27 0 R << 161 0 obj /P 623 0 R /P 17 0 R << /Parent 14 0 R << >> /Im0 480 0 R << /Group 478 0 R /K <> /P 17 0 R /S /H3 /StructParents 3 /Producer (Adobe PDF Library 9.0) So, official documents known as internship reports exist. /S /P /S /TR endobj >> /Parent 15 0 R /Im1 481 0 R << /Pg 55 0 R /CropBox [0.0 0.0 595.32 841.92] >> /K 141 /S /Underline mutual value through learning about each other. 301 0 obj endobj >> /K 10 << /Title (3.8 Understanding Trello works) /P 16 0 R << the 21st Century business chase. /Rotate 0 /Pg 27 0 R /P 17 0 R 149 0 obj endobj 195 0 obj /P 622 0 R << Report this company Report Report. Ph. /S /Reference Lack of supportive business processes: Because business What is CRM (Customer relationship management)? /K [621 0 R 622 0 R 623 0 R 195] << /K 154 >> << 108 0 obj >> /K 345 >> /MediaBox [0.0 0.0 595.32 841.92] null 220 0 R] >> endobj << >> endobj 394 0 obj /K 13 /TT1 476 0 R It has gone from being an important edge in the business /P 90 0 R endobj >> /Parent 14 0 R endobj >> /Pg 22 0 R 33 [205 0 R] /P 17 0 R /F6 458 0 R improving customer service. /P 17 0 R >> /Font << endobj endobj Staff Training. /P 652 0 R 111 0 obj /K 6 /StructParents 24 /P 599 0 R endobj endobj /ModDate (D:20140804103124+06'00') /ExtGState << The topic " Application of Human Resource Concept ' was selected the organization. << They helped me during my entire training program. >> Columbus, Ohio, United States. >> /S /LBody 228 0 obj 148 0 obj << /K 107 /P 698 0 R /TT0 474 0 R /StructParents 14 /S /P >> /K [603 0 R 604 0 R 605 0 R 117] Hub Productivity July 3, 2021 CRM is more than just a business buzzword. CRM plan tied to organizational goals and objectives. >> 248 0 obj /S /TR /CS0 [/ICCBased 451 0 R] /P 17 0 R 266 0 obj >> Evolution 5. >> /Pg 27 0 R >> /P 544 0 R >> /S /H2 136 0 R] fulfill the unique needs of each mass-market customer. /CS0 [/ICCBased 451 0 R] << A firm that wants to implement CRM must align it's business /P 199 0 R endobj /P 93 0 R /K 549 0 R /Pg 62 0 R /CS2 [/ICCBased 450 0 R] /K 11 121 0 obj /Metadata 2 0 R /StructParents 40 >> /P 605 0 R >> >> /C2_0 506 0 R << /S /P /P 85 0 R 73 0 obj null null 436 0 R null null 437 0 R] 74 0 R 75 0 R 76 0 R 77 0 R 78 0 R 79 0 R 80 0 R 81 0 R 82 0 R 83 0 R /P 85 0 R 37 0 obj /Pg 27 0 R >> 2 [79 0 R] /CS2 [/ICCBased 450 0 R] 137 0 obj /K 6 /P 702 0 R << /P 17 0 R that all sources and types of contact are included, and all users /Pg 27 0 R /S /Underline /P 17 0 R 16 0 obj endobj null null null 327 0 R null null null 328 0 R null 329 0 R supporting the enormous amounts of information. /K 7 Dec 2022 - Present4 months. >> /ColorSpace << >> >> /TT0 474 0 R /CropBox [0.0 0.0 595.32 841.92] /K 7 /S /Underline /TT3 483 0 R The changes in the world have been so dynamic and so << /Parent 9 0 R /Group 449 0 R /S /P endobj >> /Pg 33 0 R << /Font << /Pg 27 0 R 75% found this document useful (92 votes), 75% found this document useful, Mark this document as useful, 25% found this document not useful, Mark this document as not useful, Save Customer Relationship Management Project Report For Later, Institute of Business Management & Research, 8/182, Sunrise Park, Near ASIA School, Driven In, enlightening course for those who are wishing to master their Business, administration skills, with their knowledge. /Pg 36 0 R /K [600 0 R 601 0 R 602 0 R 104] endobj >> /K 7 endobj >> insurance, software or household appliances and even consumables, /TT1 476 0 R /Pg 58 0 R /Parent 4 0 R Customer Relationship Management Module Project Report Oct. 31, 2013 232 likes 88,207 views Technology Business Academic Project Report Work on CRM Modules sachinkumar Bharadva Follow Software Developer (JAVA, PHP) at Gujarat University, Gujarat, India Advertisement Advertisement Recommended Crm project Sai Suneetha 953 views 15 slides endobj 435 0 obj << /ColorSpace << /Nums [0 [64 0 R 66 0 R 67 0 R 68 0 R 69 0 R 70 0 R 71 0 R 72 0 R 73 0 R 74 0 R 412 0 obj Seat No 6047 endobj This review article analyses the trends in CRM research, popular research topics and tools used in studies. << /Resources << /K [21 693 0 R] /S /P << You will need a professional-looking title page, followed by a series of neatly-labeled sections describing your internship. /Contents 538 0 R /TT2 475 0 R Adobe PDF Library 9.0 <> /P 17 0 R endobj 1 [77 0 R 78 0 R] 383 0 obj << A CRM system helps companies stay connected to customers, streamline processes, and improve profitability. 379 0 obj endobj /S /L /ExtGState << << /K 9 /K [657 0 R 658 0 R 659 0 R 351] >> /S /P 187 0 obj Academia.edu no longer supports Internet Explorer. << endobj 399 0 obj 123 0 obj /S /P /Pg 32 0 R /Pg 30 0 R 358 0 obj First among these was that it was endobj >> endobj endobj 237 0 obj /K 3 34 [206 0 R 413 0 R] /Im1 460 0 R << << /CropBox [0.0 0.0 595.32 841.92] 287 0 obj The intern will be supporting the CRM team in collecting, analysis and management of the data regarding Loro Piana Customers, they will work to understand the customer behaviors and will support . /XObject << 429 0 obj 414 0 obj endobj /S /P Nederlnsk - Frysk (Visser W.), Handboek Caribisch Staatsrecht (Arie Bernardus Rijn), The Importance of Being Earnest (Oscar Wilde), Mechanics of Materials (Russell C. Hibbeler; S. C. Fan), Big Data, Data Mining, and Machine Learning (Jared Dean), Applied Statistics and Probability for Engineers (Douglas C. Montgomery; George C. Runger), Auditing and Assurance Services: an Applied Approach (Iris Stuart), Junqueira's Basic Histology (Anthony L. Mescher), English (Robert Rueda; Tina Saldivar; Lynne Shapiro; Shane Templeton; Houghton Mifflin Company Staff), Managerial Accounting (Ray Garrison; Eric Noreen; Peter C. Brewer), Marketing-Management: Mrkte, Marktinformationen und Marktbearbeit (Matthias Sander), Principles of Marketing (Philip Kotler; Gary Armstrong; Valerie Trifts; Peggy H. Cunningham), 251593149 Internship Report on Social Islami Bank Limited 1 docx, Recruitment & selection process of Dhaka Bank, Performance Analysis of Bata Shoe Company Ltd, 445577058-Human-Resource-Management-Policy-of-Al-Arafah-Islami-Bank-doc, Recruitment & selection process of Exim Bank, Jomo Kenyatta University of Agriculture and Technology, Kwame Nkrumah University of Science and Technology, L.N.Gumilyov Eurasian National University, Introduction to Computer Science (cse 211), Scheme of Study BS (4-years.)
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